Mobility

Electrical Installations & Telco Manuals

Streamlining installation: Development of Installer Manuals for electrical charging and telecommunications infrastructure.

Impact

Electrical Installations & Telco Manuals

Consolidating an existing condominium adaptation product and expanding the number of external providers that can deliver it through the development of 2 installer manuals for the electrical and telecommunications solutions.

Context

An electric mobility operator company aimed to fully productize its condominium charging solution.
The objective was to consolidate the existing product, by:
  1. Optimizing the installation process
  2. Expanding the number of external providers that can install the solution
  3. Ensuring the quality of the offer for condominium EV charging adaptation

Challenge

SEL was commissioned to develop installer manuals aimed at standardizing and simplifying the installation process of EV charging solutions in condominiums:
  1. Installer manual for the electrical charging infrastructure
  2. Installer manual for the telecommunications infrastructure
The technical manuals were designed for use by our client's installers, providing systematic and standardized procedures to ensure quality and consistency throughout the installation process.

SEL’s Team Involved

CX
Engineering
SW Development
Business Analysis
Data Analysis

Outcomes

The manuals, along with additional innovations, enhanced the overall solution. These improvements optimized the installation process, streamlined solution sizing, and elevated asset management, driving greater efficiency and precision across all stages.
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